Paul_East_Coast
(regular)
06/05/2008 20:49
SPOT Check - check!!

I'd be interested to learn if anyone else who purchased a SPOT is having problems.

I purchased mine a couple of months ago, loaded my contacts and successfully sent trial messages.

A couple of weeks ago I went to add another e-mail address and noticed all my contacts to have disapeared.

I sent an e-mail to the customer service address supplied on the web site but heard nothing.

A few days later I re-loaded the e-mail contacts again, logged off and logged back in to check they were there.....which they were.

I then sent another test at the weekend to learn that none had been received. When checking my log on I noticed all the e-mail addresses had disappeared again.

I e-mailed the customer service and US sales manager for help but have heard nothing!!!

I'll shortly be getting on the phone but wondered if anyone else had checked recently.....could be a show stopper for the device if contacts disappear.

Is it just me?

Paul



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