glynn
(regular)
24/07/2008 18:37
Shockwave

Why whenever there is an ad containing sound bites do I get an error message from shockwave telling me to turn off firefox or IE. It happens most on this site, but not exclusively.
Any techies out there can help, I'm getting rather tiresd of the warnings, but don't know enough to just ignore them.


BrendanS
(regular)
24/07/2008 18:53
Re: Shockwave

Can you give the exact error message you receive (in full, and accurately)

glynn
(regular)
24/07/2008 19:04
Re: Shockwave

The message appears in a blue box mid screen, and reads:

Illegal operation in plug-in, followed by
Plug-in performed an illegal operation and you are strongly advised to restart Firefox.

Didn't have long to wait to see it again.


BrendanS
(regular)
24/07/2008 19:28
Re: Shockwave

All I can suggest is that you clear out all your caches and cookies, remove shockwave, reboot your computer, then download the latest version and reinstall shockwave.

glynn
(regular)
24/07/2008 20:03
Re: Shockwave

Thanks for the tip. It seems to have done the trick, although i don't know how to clear caches, everything else went well.

BrendanS
(regular)
24/07/2008 20:07
Re: Shockwave

As long as it's sorted, that's the main thing.


For a good cleanout of caches etc, it's a good idea to run something like ccleaner once a month or so

http://www.ccleaner.com/download



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