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angelaq
regular


Reged: 04/07/2007
Posts: 102
Re: CQ AngelaQ, CQ AngelaQ, [Re: TrueBlue]
      #1802474 - 28/03/2008 13:54

Hello - not avoiding you honest, just busy.
We KNOW we should use as many ways as possible to let people find out what the river is up to. It was a strong message that came out of our review of the flooding last summer too. We are working on it but it will take a bit of time. It's not that it's especially difficult but more that if we are going to set up another system to inform customers it needs to be reliably managed. We currently update the Floodline navigation info as and when conditions change and it can ne accessed by whoever is on what we call 'High level standby' - ie: the person who knows the whole picture for the river. They can update it from wherever they are 24 hrs a day. In introducing a web based version, we'd need to be able to offer the same opportunity to ensure the info is correct. We will get there, either using visitthames or the EA site. We're also looking into the text messaging service used by our 'floodline warnings direct' service. In the summer, we were pasting mobile numbers into an email 20 at a time each time we sent a message - this isn't the way to do text messaging properly but was fine for an emergency situation. It's all on my list - it's just a big list at the moment. Visitthames is updated regularly and is getting more and more hits each month. There'll be more info on boating coming soon too.


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ARCMarineEveryman
regular


Reged: 06/12/2005
Posts: 448
Re: CQ AngelaQ, CQ AngelaQ, [Re: angelaq]
      #1802704 - 28/03/2008 17:22

You know the signs around our suburban towns telling us how many spaces there are in the various multi-storeys, could we expand that to visitors moorings; I want to know if the are any at Medmendham Meadows, go on line as I leave Hurley Lock and hey presto, three moorings left if you hurry!

IanC


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TrueBlue
regular


Reged: 30/04/2004
Posts: 1209
Loc: Sussex
Re: CQ AngelaQ, CQ AngelaQ, [Re: ARCMarineEveryman]
      #1802722 - 28/03/2008 17:34

Cor! Poor old EA - not their problem, though a nice idea for 1984+40!

Of course you could get onto COPAS - who I think own the site??


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TrueBlue
regular


Reged: 30/04/2004
Posts: 1209
Loc: Sussex
How lovely to hear from you again, [Re: angelaq]
      #1802750 - 28/03/2008 17:51

I for one was fearing for your wellbeing...

It's easy for folks to snipe away from the outside.
From within, I suppose you want to get it right from the beginning; budgets are limited and someone will "get in trouble" if it goes belly up.

The difficulty with all encompassing systems is that they take forever to get off the ground if at all - National ID database, NHS patient records - or are disaster on day one - Terminal 5.

In another lifetime when the Thames was not EA, but the conservancy, things could perhaps be done quicker as there weren't layers of hierarchy, but then they didn't have the technology.

It's just a suggestion - but what about having some of blog or message forum attached / linked from VT, (with a "EA has no responsibility for these bunch of boaters" message on exit).

If it doesn't work - then not "our" fault, but if it does then someone can claim the brownie points. A win-win situation, and more importantly the info gets distributed?

Anyone at Reading / Bristol like to run with it?


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angelaq
regular


Reged: 04/07/2007
Posts: 102
Re: How lovely to hear from you again, [Re: TrueBlue]
      #1805449 - 31/03/2008 11:55

I'd like to link this forum from the visitthames site. Will add that to the list too.

I'm not worried about getting in trouble about something as doing something right/once. It's also going to add another bit of work to my team who are pushed at the moment (not expecting any sympathy here but it's true!). We will sort it.


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