Yachting and Boating World forums: UK broadband and telephone charges

I'm convinced that BT deliberately try to confuse with their price lists - after all, when the main basis of competition is price and you are the inevitable loser as the sitting tenant, then you try to hide what you are actually charging. Logical - if I were running BT thats what I would do.

As for broadband, at the bottom of the market (Tiscali, Orange, TalkTalk etc) they all charge much the same, the product is much the same, and the service if you want to talk to a human being is also much the same ie dire.

Whether the more expensive services actually give you any more, I do not know.

Personally I use Tiscali and as long as I dont want to talk to anyone at Tiscali, its perfectly acceptable. The last time I tired to get anything changed it took 4 months , numerous phone calls and 2 letters.

One final tip. Dont make the mistake I did of having broadband and phone calls from the same outfit. Its one thing to lose the broadband for a couplt of months whilst you change to another supplier - its altogether different to lose the phone as well. So for the moment I am stuck with Tiscali anyway