Talbot
regular
Reged: 23/08/2003
Posts: 12444
Loc: Stavanger, Norway
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I have just upgraded to XP and have since had some problems with Outlook Express 6 that I cannot resolve. I have Norton Internet Security 2004 which seems to do an adequate job of killing viruses and deleting attachments before I get a chance to wreck my machine. However I have had two attachments recently that made it through NIS but were then deleted by Outlook Express as being unsafe. I have since had other mails from both places without viruses, so it seems that OE has merely removed them on the possibility that there might be a problem!
The files were "jpg" and "ged" format,
Does anyone have a solution to either stop OE deleting them or to enable me to restore them?
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lescargot
regular
Reged: 16/05/2001
Posts: 5332
Loc: Isle of Wight
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In OE, go to Tools - Options - Security. You will probably find that a box has been ticked that says: "Do not allow attachments to be saved or opened that could be potentially be a virus". Untick it and they should get through in future. I don't believe there is any way of retrieving attachments that have already been deleted.
Be aware that having done this, e mails can arrive carrying attachments that contain a virus. DO NOT open any attachment that you are not 100% certain of, even if it appears to come from someone you know.
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Talbot
regular
Reged: 23/08/2003
Posts: 12444
Loc: Stavanger, Norway
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Thank you very much. It is very embarassing to accuse someone of having a virus when they dont - it was just your software doing something you werent expecting 
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paul_lomax
former admin
Reged: 16/05/2001
Posts: 435
Loc: London, England
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Becareful about the file types of attachments - if you have 'hide file extensions for known types' then a file which is actually a program could look like a gif (because its really named file.gif.exe - and windows hides the .exe).
To turn on file extentions, in my computer go to tools, folder options, view, and untick hide file extensions..
Paul Lomax
Internet Technology Manager
IPC Country and Leisure Media
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Talbot
regular
Reged: 23/08/2003
Posts: 12444
Loc: Stavanger, Norway
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Yes thanks, I always do this because I like to see what sort of file it is - I do quite a bit of graphics and this is the only way to sort out exactly what I am playing with!
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