Simon_
regular
Reged: 23/11/2004
Posts: 2088
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I'd point you to the evidence but it was pulled. Legal stuff apparently.
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webcraft
regular
Reged: 08/07/2001
Posts: 4956
Loc: al shop for local people
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Waterlog may not have much of a product, but they make loud litigious noises when criticised . . . all previous threads of this nature have swiftly disappeared.
- Nick
-------------------- Comprehensive UK sail cruising website
BlueMoment - blown away into the blue . . .
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Das_Boot
regular
Reged: 26/11/2004
Posts: 1433
Loc: UK north East
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If you tow it arround in any conditions and it does not make water it is crap. To question the mans veracity makes no sense why would he make it up. My brother on hearing I was sailing through the red sea implored me to buy a water maker my reply is [no thanks] that I will carry 5 tons of water before I buy one.
-------------------- more questions than answers
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zefender
regular
Reged: 09/07/2001
Posts: 1694
Loc: quacious
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Yes, you're quite right, I am planning to test it. Unfortunately, the boat's been out of the water for a couple of months but will be back at the end of June and I hope to have 'the trial' then. I'm sorry about the delay but I will see if (at least my one) works. The comment about jumping out of the water is not unusual though, from what I've read. One owner tried to overcome this by not trailing the log at all but fixing it to the side of his hull - with not-very-successful results.
I'm surprised thouogh that neither PBO nor YM have taken up the challenge and done a proper test.
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steve_l
regular
Reged: 23/01/2002
Posts: 386
Loc: Finland
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Typical American commercial response to criticism of their product - threaten legal action. If the action goes ahead (and it doesn't take much to start it) then it can be very expensive for the defendant (the person accused) from day one getting tied up in legal toing and froing and can last years with no clear outcome. And the defendant doesn't even need to be an American company, a subsidiary or other related company is enough. Then you get into discovery actions and everything gets tied up and examined... Easier and cheaper to just comply and pull the criticism, even though it hurts...
Funilly enough, I've never seen any positive feedback of this product. Strange that )
-steve-
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pvb
regular
Reged: 16/05/2001
Posts: 7476
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But he's not American - as far as I'm aware, Waterlog is an "enterprise" run by an Irishman called Ted Boyle, from 1 Hartham Road, London N7 9JQ.
The Hartham Road address on the Waterlog website is also home to another of Ted Boyle's enterprises - Arkstore Ltd. This intriguing company sells back care products.
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Talbot
regular
Reged: 23/08/2003
Posts: 12517
Loc: Stavanger, Norway
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I tried to persuade both PBO and YM to do a proper test, and I was informed that YM were interested and that a unit had been delivered to a Gentleman going down to Portugal - this was over a year ago and I have not heard anything since.
-------------------- "Be wary of strong drink. It can make you shoot at tax collectors - and miss."
Robert A Heinlein
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landaftaf
regular
Reged: 19/02/2005
Posts: 5377
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why not try the 'which' organisation, they chase legal wrangles on behalf of members.
-------------------- at sea - boring is good, exciting is bad
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cwellins
new user
Reged: 23/02/2009
Posts: 1
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Waterlog should be put out of business, they sent us the log for our cruise, it never worked, we were in Costa Rica, got a hold of someone there who told us if we sent back the unit they would replace it. It cost us around 200 dollars to send it back, we kept emailing them for receipt confirmation and to arrange where to send it as we were on the move. We sent them a appx 30lb unit. After all those communications they send a 5 lb package to our old address in San Jose. Waterlog are frauds and I sincelely hope one day they depend on such a piece of crap for their survival as the Waterlog. A very kind Brittish Sailor tried to get it sorted for us but he got no where with them. They would not let hom come to the alleged Waterlog address that is listed on the website. There is no way I can express my disgust at people who endanger peoples lives with this abomination. i wish them all the health and happiness they deserve.
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DogWatch
regular
Reged: 10/09/2004
Posts: 10428
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I find all these complaints rather confusing. I have been running a waterlog for nearly 5 years now without problems. It is such a simple concept that I struggle to understand how anyone but a fool could have problems getting it to work.
I think the most important part of the operation is to get the angle of attack correct, this is stipulated in the instructions and takes a few minutes of gentle fiddling to get right.
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