Recently chartered in the BVI from a local operator. On taking delivery I noticed the wash boards were missing so I asked for them. I was told that I wouldn't need them and none available. Not happy but set off without them.
Half way through week realised that 40 knot gusts were not uncommon in the squalls, also read the small print saying that everything lost stolen had to be paid for at exorbitant prices. So I phoned base and insisted that they send me a washboard that locked. A teenage sounding girl told me that '...honestly you don't need them, this is the BVI, its perfectly safe, if you get over powered it means you haven't reefed down...'. I told her that I would sooner go without lifejackets than a washboard, the latter precluding the possible need for the former. She then told me in a condescending manner that it was christmas and we are very busy. End of conversation.
My view is that if this operator was in UK or US waters they would be closed down on the spot.
Am I over reacting?