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  1. #1
    Join Date
    Mar 2005
    Location
    Buckingham
    Posts
    10,797

    Default Crusader sails are wonderful

    I have watched the Crusader thread with some sadness and do feel that an injustice has been done to the company

    sailors can indeed be tough customers - demanding, capricious - some seem to be in a permananent state of rage. That is from the perspective of a bloke who just makes inconsequential films and runs a website about sailing

    the bad top line is compounded by people seeking to defend the company and lengthening the thread

    headlines are powerful things

    I have only ever had very minor dealings with them and have never paid £3,700 for a sail

    in fact up until last week I had not even paid that much for a boat

    so despite me being small beer I I found their staff to be lovely, knowledgeable and quick - the price was as quoted

    the sails arrived when the company promised they would

    I would use them again and again and again

    Dylan

    - simple sailor and not a demanding Captain of Industry


    here is a film about starlings to help get things into persepctive

    Last edited by dylanwinter; 05-05-12 at 07:58.

  2. #2
    Join Date
    Mar 2002
    Location
    Solent
    Posts
    3,710

    Default

    Quote Originally Posted by dylanwinter View Post
    I have watched the Crusader thread with some sadness and do feel that an injustice has been done to the company

    sailors can indeed be tough customers - demanding, capricious - some seem to be in a permananent state of rage. That is from the perspective of a bloke who just makes inconsequential films and runs a website about sailing

    the bad top line is compounded by people seeking to defend the company and lengthening the thread

    headlines are powerful things

    I have only ever had very minor dealings with them and have never paid £3,700 for a sail

    in fact up until last week I had not even paid that much for a boat

    so despite me being small beer I I found their staff to be lovely, knowledgeable and quick - the price was as quoted

    the sails arrived when the company promised they would

    I would use them again and again and again

    Dylan

    - simple sailor and not a demanding Captain of Industry


    here is a film about starlings to help get things into persepctive

    +1
    John Rodriguez Yachts. Cruising & Bluewater Yachts www.jryachts.com

  3. #3
    Join Date
    Nov 2004
    Location
    East Coast
    Posts
    8,633

    Default

    Good company, good film. The thread complaining about Crusader started out factual and even handed and descended into a bitching session.
    Colvic Watson slideshow video http://www.youtube.com/watch?v=6RayUzX7LZQ

  4. #4
    Join Date
    Oct 2005
    Location
    A long way from my boat! :(
    Posts
    9,420

    Default

    To be fair the Op of the other thread did say he had tried to modify the thread title to reflect the outcome but couldn't do so because of the length of time the thread had been running.

    Considering how quickly some threads get pulled by the admins one would have thought that something could be done about that situation by them.. ?

  5. #5
    Join Date
    Jul 2005
    Location
    Hampshire
    Posts
    2,179

    Default

    I deliberately ignore threads when all I know about a firm is hearsay, but the hearsay I have heard about Crusader has always ben very good. I've approached them for quotes a couple of times and they always come back very quickly. I used one of their sails in a regatta once and it was good, looked bombproof, was perhapsa it heavilly built for the purpose but then think that is what the owner wanted.

  6. #6
    Join Date
    Oct 2001
    Location
    Me Oxfordshire, Boat Maldon and Netherlands
    Posts
    354

    Default

    Used them twice, excellent service,sensible price, good sails.

  7. #7
    Join Date
    Oct 2006
    Location
    Bradwell and Leigh-on-Sea
    Posts
    12,671

    Default

    Quote Originally Posted by banger View Post
    Used them twice, excellent service,sensible price, good sails.
    +1

  8. #8
    Join Date
    Nov 2006
    Posts
    4,293

    Default

    So if a supplier gives bad service (as they clearly did here by not communicating) and someone makes it public then they are doing the company an injustice?

    You now take it on yourself you try to right this perceived injustice.
    Good luck with that project!

    Welcome to the Internet.
    I may be wrong, but I'm not confused.
    ⛵ Ex-SolentBoy

  9. #9
    Join Date
    Feb 2006
    Posts
    4,844

    Talking

    Got a nice giveaway bag, made from sailcloth, from them once at a boatshow, my granddaughter used it for school, her mates were well impressed.

  10. #10
    Join Date
    Sep 2003
    Posts
    14,920

    Default

    Quote Originally Posted by Ex-SolentBoy View Post
    So if a supplier gives bad service (as they clearly did here by not communicating) and someone makes it public then they are doing the company an injustice?

    You now take it on yourself you try to right this perceived injustice.
    Good luck with that project!

    Welcome to the Internet.
    www.guapa.pn
    Mieux vaut flotter sans grâce que couler en beauté.

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