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cpedw
regular

Reged: 01/06/2001
Posts: 265
Loc: live Ediburgh, sail Oban

Excellent service, then a surprise

15/05/2008 13:53

May Bank Holiday weekend I broke the steering on my boat - a big plate with two pulleys that fits under the binnacle. I traced the part on the Edson website and ordered a replacement by phone from them in the USA. I was very surprised when it was delivered to my home in Edinburgh (even though they had spelled it Endimbergh) on Friday, 4 days after ordering.
Today, I got a phone call from someone claiming to be FedEx telling me that there is £40 to pay for customs. That I have a customs bill I can believe, but he wanted me to give a credit card number over the phone to pay this. I declined and asked him to write. Was I excessively suspicious? Why didn't they collect the fee on delivery?

Derek

Post Extras

Entire topic
Subject	Posted by	Posted on
Excellent service, then a surprise	cpedw	15/05/2008 13:53
Re: Excellent service, then a surprise	smeaks	15/05/2008 15:06
Re: Excellent service, then a surprise	trouville	15/05/2008 15:25
Re: Excellent service, then a surprise	AOWYN	16/05/2008 23:49
Re: Excellent service, then a surprise	Alfie168	15/05/2008 17:27
Re: Excellent service, then a surprise	EndeavourQuay	15/05/2008 14:58
Re: Excellent service, then a surprise	QuestGirl	15/05/2008 14:25
Re: Excellent service, then a surprise	MarkJohnson12345	15/05/2008 21:19
Re: Excellent service, then a surprise	petehb	15/05/2008 14:06
Re: Excellent service, then a surprise	Gin	15/05/2008 14:04

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